Spa Policies

Cancellation If you need to cancel or reschedule, please give us at least 24 hours’ advance notice. If you reschedule within 24 hours, your credit card will be charged 35 percent of the full service value. In the event of a “no-show,” or with less than 24 hours’ notice, you’ll be charged 50 percent of the full service value.

Guest lockers We provide robes, slippers and locker amenities. Lockers are available in the men's and women's changing areas. Great Jones Spa is not responsible for lost or stolen items anywhere in the spa.

Privacy All personal information remains confidential.

Age requirements You must be 18 years or older to book a service or use the water lounge.

Gift Certificates These can be redeemed for spa services and products. We are unable to replace lost or stolen certificates. Third party gift certificates may not be combined with other discounts or promotional offers. To transfer a gift certificate from the original recipient to another individual please call Great Jones Spa at 212-505-3185

Prices Our prices are subject to change without notice. Please confirm prices when booking your appointment at 212.505.3185. For questions about online orders, call online customer service at 212.471.0045, or info@gjspa.com

Photo ID Is required to enter the spa.

Service We reserve the right to refuse service at our discretion.

Water Lounge  With a service of $125 or more, guests can enjoy a complimentary Water Lounge experience for two hours. Two hours are available for: Week Day Pass $60 plus tax 9:00am- 8:30pm, Weekend Pass $70 plus tax Sat- Sun . A swimsuit is required. If you forget to bring one, we have disposable swimsuits available. Please limit towels to two per person. 

Party Bookings  We welcome weddings, baby and birthday showers, parties and fundraisers. Please book in advance. A gratuity of 20 percent is added to the service total for parties of five or more. To book, please email events@gjspa.com or call us at 212.505.3185.

Weekends On Saturdays and Sundays, 90-minute massage is not available.

 

Accessibility Statement
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